Deluxe Twin Hotel Room

No refunds are permitted on Stay & Save rates. Where a booking is cancelled or amended the full quoted amount of the reservation will be charged. A maximum of 2 rooms can be booked on Stay & Save rates. Please note these Stay & Save rates are not valid for events & conferences. Payment will be taken at time of reservation.  Your credit card will be charged at the time of booking.

BED & BREAKFAST RATES BOOKING & CANCELLATION POLICY
Your credit card will be charged for the full amount of your booking at the time the reservation is made. This payment will be taken via our secure Payment Express Facility. The name that will appear on your statement will be Distinction Rotorua Hotel.

For stays between 1 OCT - 31 MAR: No refunds are permitted on Bed & Breakfast Rates. In the case where cancellation or amendment of a booking is required, the full quoted amount of the reservation will be charged. Guests requiring alternative accommodation dates will need to rebook, no amendments/transfers permitted.

For stays between 1 APR - 30 SEP: Cancellations will be accepted up to 24 hours prior to the day of arrival with no charge, in the case of a no show or cancellation inside the 24 hours one night’s accommodation will be charged.

FAMILY FEAST BOOKING & CANCELLATION POLICY
Your credit card will be charged for the full amount of your booking at the time the reservation is made. This payment will be taken via our secure Payment Express Facility. The name that will appear on your statement will be Distinction Rotorua Hotel.

For stays between 26 DEC - 6 JAN: No refunds are permitted on Family Feast - Rotorua Rate. In the case where cancellation or amendment of a booking is required, the full quoted amount of the reservation will be charged. Guests requiring alternative accommodation dates will need to rebook, no amendments/transfers permitted.

For stays between 7 JAN - 25 DEC: Cancellations will be accepted up to 24 hours prior to the day of arrival with no charge, in the case of a no show or cancellation inside the 24 hours one night’s accommodation will be charged.